Telephone: 978-374-2388 ext 3928
Fax: 978-521-2626
Director: Vinny Ouellette
Human Services Dept.
Haverhill Citizen Center
10 Welcome Street
Haverhill, MA 01830

1938 Winter Carnival at Winnekenni Park.

Human Services Departments:



The mission of Human Services through its various divisions is to provide educational and innovative programming and services to the citizens of Haverhill while enhancing their quality of life.

Municipal facilities:

  • Citizens Center
    A multi-purpose facility that houses the Department of Human Services Divisions. Primarily used during the day for Council on Aging activities, while rented out to public and private groups during the evenings and weekends. The facility includes office space, two conference rooms, kitchen and cafeteria, ceramics room, billiards room, exercise room, dark room, woodworking shop, and com activities, programs, community involvement, and various other opportunities to its members.  Contact Wendy Farewell for availability and rates at ext. 19 or

  • Plugs Pond (Lake Saltonstall) Swimming & Picnic Area
    A lakefront facility providing various city-run programs (i.e. fishing, boating, swimming). The facility includes a boat dock bathhouse, boathouse, volleyball courts and a boat ramp. Other programs include annual fishing derbies and Native American Pow-Wow.

  • Veteran's Memorial Skating Rink
    A state-owned facility managed by the city of Haverhill. Provides programming which includes high school hockey, youth hockey, figure skating club, public skating and Special Olympics programs.

  • Winnekenni Park
    One of Haverhill's most picturesque parks. Facility includes three tennis courts, bathroom facility, walking track, fishing area, sledding and tobogganing area, and tot-lot area.

  • Riverside Park
    A multi-purpose park that includes 5 baseball diamonds, 5 softball diamonds, mile-long walking path, snack bar facilities, bathroom facilities, 3 basketball courts, street hockey area, carry-top boat ramp, 2 tot-lots, 1 handicapped swing set, 2 parking lots, volleyball court, skating area, 2 horseshoe pits, and 4 tennis courts.